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| We collect | Purpose |
|---|---|
| Full name | For identifying users when making Doctor Web sites available on the Internet, rendering services, holding promotions and contests, interacting with Doctor Web groups and communities on social media and in services, subscriptions, computer programs, and other Doctor Web products (hereinafter, the “Services”), as well as for providing technical support and for other purposes pursuant to clause 5.5 of Doctor Web’s Privacy Policy at https://company.drweb.ru/policy/ (hereinafter, the “Policy”). |
| Email address | To facilitate communication with license owners: to keep them inform about changes to the status of their license and respond to their support requests. |
| Contact phone | Needed so that we have an alternate way of communicating with users to ensure that the Copyright Holder can interact with users in the event users provide an incorrect email address and so that we have an additional communication channel for the purposes of, including (without limitation), sending information, advertising and other maintenance-related SMS messages to this number, and also for identifying users in messengers and for other purposes pursuant to clause 5.5 hereof. |
| Date of Birth | To verify that users have reached the age of majority, to identify users as the rightful license owner (https://license.drweb.ru/owner/), to ensure users are able to participate in Doctor Web’s promotions, to send You birthday greetings, and for other purposes pursuant to clause 5.5 hereof. |
| Gender, education level, country, and city of residence | Provided by users at their own discretion when they fill in their user profile on the Copyright Holder’s website (optional, does not affect the availability of the Services); used by the Copyright Holder solely to conduct a generalised survey in order to improve the Services and advertise and promote the Services more effectively and efficiently among potential users and other customers. |
| IP address | Doctor Web determines and processes IP addresses automatically to keep track of Your activities and ensure that its Services are performing adequately, to facilitate authorisation while rendering the Services, to determine user’s status as an individual, and to fulfil the Copyright Holder’s commitments to users. |
Users voluntarily provide this information when registering their serial number via the application’s UI or the Registration Wizard on Doctor Web’s site. Our ability to collect this data is governed by this Policy and the terms and conditions of the License Agreement, which are accessible to users before they purchase a license and install Dr.Web.
Important!
A user’s license history, personal data, and any changes made to their license during its validity period are stored for the period necessary to fulfill the purposes outlined in the Privacy Policy. Unless otherwise requested by the user, this period may be indefinite, as determined by the Rights Holder’s internal regulations and business requirements.
This data is not shared with anyone else in any way, even if depersonalised or broken down (except when a community member is also a Dr.Web user—in this case, data is forwarded to our partners). The information is used solely to communicate with users.
In this case, the data is collected to communicate with the user about the contents of their request. The composition of the personal data depends on the form of the request. After the user submits their request, their data is not deleted — it is stored for the purpose of maintaining a history of communication with the user in case the user submits repeat requests on the same issue or another issue in the future.
The ability to link a Doctor Web account with a social media account is a huge benefit that allows users to sign in to their Doctor Web account via their social media account with the click of a single icon, without entering their login and password, and to easily share our publications, place ‘Likes’ on social media, and tweet out our news releases.
When Doctor Web accounts are linked with social media accounts, Doctor Web obtains the social media account user ID and, in some cases, an email address (depending on what social media site is involved). If users have specified their age on a social media site and it transmits such data, Doctor Web can obtain that too.
Read issues of the Anti-virus Times, our educational project, to find out why personal data needs to be protected and what damage can be caused when it leaks.
